FAQ

Frequently Asked Questions about Appointment-Only Services

  • How do I make an appointment?

    • Call the Library at 608-339-4250.  Library staff will work with you to find a day and time that will work for you to come to the Library.
  • When are appointments available?

    • Monday, Tuesday, and Friday, 10 am - 4:30 pm.
    • Wednesday, 10 am - 7 pm.
    • The Library is closed on Thursdays, weekends, and holidays.
  • What will happen when I arrive?

    • We will meet you at the door to the Community Center and escort you into the building. 
    • The Community Center door will be locked.  The roof provides some shelter while you are waiting.
    • If you have a mobile phone, call from the door to let us know you are there.
    • If you don't have a mobile phone, call from home before you leave.  That will make sure we know you are coming.
    • It's Winter!  Dress warmly so you won't get cold while waiting.
  • Can I come in without an appointment?

    • If you come to the Community Center without an appointment, you may call to ask if we have space for another patron.  We will be happy to admit you if we can.
    • We are limiting appointments to 5 patrons at a time.  If we are full when you call, we'll try to figure out another way to help you. 
  • How long is my appointment?

    • As long as needed.  We will plan:
      • 15-30 minutes for an appointment to pick up items on hold, or request photocopies or a fax.
      • 60 minutes for computer use.  This will be extended if needed--check with the staff.
  • Do I need a library card?

    • No library card is needed if you just want to use a computer, the Wi-Fi, or have something to fax, print, or photocopy. 
    • Staff will help you sign up for a card if you have a photo ID with you.  We also offer a Web Only card. 
    • Details available at this link.
  • What can I do at an appointment?

    • Use a library PC.
    • Have staff help with sending a fax, printing from a computer, or making a photocopy.
    • Get staff help to find items to check out, or to locate information you need. 
    • Pick up a craft kit--kid and adult versions available.
    • Use the library's microfilm collection of censuses and newspapers.
    • Pick up items on hold.
    • Drop off library items you have finished.
    • Pick up copies of Bookpage.
    • Read a newspaper or magazine.
    • Use Wi-Fi while you work on your laptop or other device.